Privacy Policy — The Simple Budget

Effective Date: 1 May 2021

At The Simple Budget, your privacy matters to us. This Privacy Policy explains how we collect, use, store and protect your personal information in accordance with the Office of the Australian Information Commissioner guidelines and Australian privacy laws.

By using our website, products or services, you agree to the terms of this policy.

1. Who We Are

The Simple Budget is a Queensland-based financial literacy education business that provides workshops, mentoring, online courses, books and resources to individuals, small businesses, and community organisations.

Website: www.thesimplebudget.com.au
Email: jackie@thesimplebudget.com.au
Phone: 0435 120 902

2. Information We Collect

We only collect information that we need to provide our services effectively. This may include:

• Your name, email address and contact details

• Payment details for purchases or bookings

• Information you provide when making an enquiry or signing up for services

• Website usage data through cookies or analytics tools

We will always tell you when and why we’re collecting personal information.

3. How We Use Your Information

We use your information to:

• Respond to enquiries and deliver services

• Process bookings, payments, and orders

• Send relevant updates, resources or workshop details

• Improve our website, services and customer experience

• Comply with legal obligations (where required)

We do not sell or rent your personal information to any third parties.

4. How We Store and Protect Your Information

Your information is stored securely using trusted platforms and tools. We take reasonable steps to protect it from misuse, loss, unauthorised access, modification or disclosure.

If your information is no longer needed, we will take steps to delete or de-identify it.

5. Sharing Your Information

We may share your personal information with trusted third parties when necessary to:

• Process payments (e.g. payment processors or accounting platforms)

• Deliver workshops or online services (e.g. email and booking systems)

• Meet legal or regulatory obligations

These parties are required to keep your information secure and only use it for the purpose we provide it.

6. Cookies and Analytics

Our website may use cookies and analytics tools to improve your browsing experience and help us understand how our website is used. You can adjust your browser settings to refuse cookies if you prefer.

7. Accessing or Correcting Your Information

You can request access to the personal information we hold about you at any time. If any information is inaccurate, we’ll update it promptly.

To make a request, contact us at jackie@thesimplebudget.com.au.

8. Marketing Communications

If you subscribe to our mailing list, you may receive updates, newsletters or promotional materials from us. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

9. International Data

Some of the tools we use may store data overseas (e.g. cloud storage, payment gateways). We only use reputable providers that comply with relevant privacy standards.

10. Complaints

If you have concerns about how we handle your personal information, please contact us first at [Insert contact email].

If we can’t resolve your concern, you may contact the Office of the Australian Information Commissioner:
www.oaic.gov.au

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. The updated policy will be available on our website.

12. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact:
The Simple Budget
Email: jackie@thesimplebudget.com.au
Phone: 0435 120 902
Website: www.thesimplebudget.com.au